Terms of Service & SMS Messaging Terms

Welcome to 1st Defense Termite & Pest Control. By providing your phone number and opting in to receive SMS messages, you agree to the following terms:

Program Description: 1st Defense Termite & Pest Control uses SMS text messaging to communicate with customers for appointment reminders, service updates, scheduling, technician arrival notifications, digital invoices, customer support, and occasional promotional offers.

Message & Data Rates: Message and data rates may apply for any messages sent to you from us and to us from you. Standard carrier fees could be charged by your wireless provider.

Message Frequency: Message frequency varies based on your ongoing interactions, scheduled services, and requests for support.

Customer Support: If you have questions or need assistance with our text messaging program, you can call or text us directly at (432) 638-4544, email us, or simply reply HELP to any text message you receive.

Opt-Out Instructions: You can unsubscribe from our text messages at any time. Text STOP to opt out of future messaging. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed.

Privacy Policy: We value your privacy. Please review our full Privacy Policy to see how your personal information is collected, used, and protected.

Webadmin: Please update all website submission forms (e.g., “Request a Quote”, “Contact Us”, or pop-ups) that collect a user’s phone number to include carrier-required SMS opt-in language.

Placement: Place this text directly above the “Submit” or “Send” button on all forms.

Hyperlinks: Ensure the text links out to the new Terms of Service page and the existing Privacy Policy page.

Exact Text to Add to Forms:

“By submitting this form and providing your phone number, you consent to receive SMS text messages from 1st Defense Termite & Pest Control for scheduling, updates, and service reminders. Msg & data rates may apply. Reply STOP to opt out. View our Terms of Service and Privacy Policy.”